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The verification email did not arrive

Last updated: 2026-08-20

The verification email is sent automatically after registration. If it has not arrived:

  1. Check spam / junk. If you find it, mark it as "not spam" so later messages reach your inbox.
  2. Check the address you entered — a typo sends it elsewhere.
  3. Wait a few minutes. Some providers delay delivery, and cross-border mail can take longer.
  4. Request it again. Attempting to sign in with an unverified account offers to resend the link.

Corporate email addresses often filter external senders. If you registered with a work address and see nothing, try a personal one.

If none of that works, email [email protected] from the address you registered with and we will complete the verification for you.

Since an account is required to order, a verification problem also blocks checkout — so do not wait it out; write to us. See do I need an account.

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