How do I update my account details?

From your account you can update:

• Name and phone number
• Saved addresses (see address book)
• Your password
• Email notification preferences

The important distinction: changes to your account apply to future orders only. An order that already exists keeps the delivery and billing details captured at the time it was placed; updating your account does not change it. This is the most common misunderstanding — correcting an address in your profile does not redirect a parcel already in transit.

Changing your password

Use at least 8 characters and do not reuse a password from another site. You may need to sign in again on other devices afterwards.

To change details on an existing order:

• Delivery address → change delivery address
• Billing details → billing details